Vendors, landlords and tenants all review you. We reply to every one.

Vendors and landlords read your Google reviews before they choose an agency, and unhappy tenants often leave the loudest ones. We reply professionally to all of them, in your agency's voice.

14-day free trial. Then A$39 a month. Cancel before day 14 and you pay nothing.

Get my free review audit

Sound familiar?

Always on the road

Between opens, appraisals and inspections, reviews get pushed down the list.

The tenant complaint

A tenant's review about repairs or a bond sits at the top of your profile, unanswered.

Vendors are watching

Vendors and landlords choosing an agency read how you handle criticism.

What replying does for you

A calm, professional reply to a tenant complaint shows vendors and landlords how you handle issues
Thanking happy vendors and landlords builds trust with the next one
An active profile can help you show up for "real estate agent near me" searches
Replies that never discuss a tenancy, a dispute or a property's details in public

One extra listing or managed property a year more than covers it. We work with businesses across Australia, from capital cities to regional towns.

How it works

Free audit

We compare your rating, reply rate and recent reviews with 3 nearby businesses.

Add us as a manager

Add us to your Google Business Profile in about 2 minutes and remove us anytime, or we email drafts for you to paste.

Replies within 1 business day

You choose which replies you approve before they go up (default: 1–3★).

Monthly report

A short email: new reviews, replies sent and anything that needs you.

Your tone, your words: tell us your style and every reply matches it. Change it anytime.

Example replies

Illustrative examples, not real reviews.

★★★★★ "Sarah kept us updated every step of the sale. So easy to deal with."

Thank you so much for the kind words! Sarah will be thrilled to hear it. – The team at Your Agency

★☆☆☆☆ "Took weeks for the property manager to respond about a repair."

Thanks for the feedback, and sorry you felt left waiting. We want every tenant to get a timely response. Please contact our office on (02) 0000 0000 or hello@youragency.com.au so we can follow up. – The team at Your Agency

★★★★★ "Great property management, my rental is in good hands."

Thanks so much for the review! We really appreciate your trust in the team. – The team at Your Agency

Pricing

Reply plan

A$39 / month, 1 location

14-day free trial. Your first A$39 is charged after 14 days. Cancel before then and you pay nothing.

Replies to every new Google review within 1 business day
Your unanswered older reviews cleared during the free trial
You choose which replies to approve first
Monthly email report

Reply + Reminders Coming soon

A$49 / month

Everything in the Reply plan
Follow-up emails to past clients

No setup fee and no contract. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it. Prices are in AUD. GST doesn't apply because we're not registered for GST.

FAQ

Will the replies sound like me?

Yes. Tell us how you talk to clients and how you sign off, and we'll match it. We never make claims about property values, prices or results in replies.

Do you write fake reviews or hide bad ones?

Never. The ACCC says businesses must not post fake or misleading reviews, and that leaving out or hiding genuine negative reviews can be as misleading as fake ones. We only reply to real reviews, we never write reviews, and we never filter, hide or try to remove genuine ones.

Will you argue with a bad review?

Never. We stay calm, say sorry where it fits, and invite the customer to contact you directly.

Do I need to get on a call?

No. Everything happens by email. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it.