Patients often check your Google reviews before they book. We reply to every one, warmly and safely, so your front desk can stay focused on the people in the chair.
14-day free trial. Then A$39 a month. Cancel before day 14 and you pay nothing.
Get my free review auditReplying to reviews keeps sliding behind recalls, phones and payments.
A review about wait times or fees with no response can stay near the top for months.
Repeating praise about a procedure, or confirming someone is a patient, can breach Ahpra rules or privacy.
We compare your rating, reply rate and recent reviews with 3 nearby practices.
Add us to your Google Business Profile in about 2 minutes and remove us anytime, or we email drafts for you to paste.
You choose which replies you approve before they go up (default: 1–3★).
A short email: new reviews, replies sent and anything that needs you.
Your tone, your words: tell us your style and every reply matches it. Change it anytime.
Illustrative examples, not real reviews.
★★★★★ "Lovely team, super friendly reception."
★★☆☆☆ "Waited 40 minutes and nobody explained why."
★★★★★ "Always on time, easy parking, and the front desk made booking so simple."
14-day free trial. Your first A$39 is charged after 14 days. Cancel before then and you pay nothing.
No setup fee and no contract. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it. Prices are in AUD. GST doesn't apply because we're not registered for GST.
Testimonials about clinical aspects can't be used to advertise a regulated health service, and replying to a review can count as using it. So we never repeat or endorse comments about procedures, pain or results, and we keep replies to thanks and service.
Never. We don't confirm or deny that anyone is or was a patient, and we never mention visits, appointments or treatment, even when the reviewer does.
No. The Reply plan uses only your public Google reviews.
No. Everything happens by email. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it.
Yes. You choose: approve every reply, just the 1–3★ ones (our default), or let us post them all.