Pet owners trust you with their best friend. Show them you care.

Anxious pet owners read your Google reviews before they hand over their dog for a groom or book a training class. We reply to every one, kindly and in your voice, while you look after the pups.

14-day free trial. Then A$39 a month. Cancel before day 14 and you pay nothing.

Get my free review audit

Sound familiar?

Hands full of fur

Between baths, clips and classes, there's no time left for reviews.

The worried owner

A review about a nicked ear or a stressed dog worries every new owner who reads it.

Owners compare carefully

Pet owners read lots of reviews before choosing, and they notice silence.

What replying does for you

A kind, calm reply to a worried owner shows new clients their pet is in safe hands
Thanking happy owners (and their dogs!) builds the warmth people look for
An active profile can help you show up for "dog groomer near me" searches
Replies that never argue about what happened during a groom or class

One extra regular groom or class booking a month more than covers it. We work with businesses across Australia, from capital cities to regional towns.

How it works

Free audit

We compare your rating, reply rate and recent reviews with 3 nearby businesses.

Add us as a manager

Add us to your Google Business Profile in about 2 minutes and remove us anytime, or we email drafts for you to paste.

Replies within 1 business day

You choose which replies you approve before they go up (default: 1–3★).

Monthly report

A short email: new reviews, replies sent and anything that needs you.

Your tone, your words: tell us your style and every reply matches it. Change it anytime.

Example replies

Illustrative examples, not real reviews.

★★★★★ "Bella came home looking and smelling amazing. So gentle with her!"

Thank you! Bella was an absolute delight, give her a pat from us. See you next groom! – The team at Your Grooming

★★☆☆☆ "My dog seemed really stressed when I picked him up."

Thanks for telling us, and we're sorry he had a tough day. His comfort matters to us, so we'd like to talk it through. Please contact us on (02) 0000 0000 or hello@yourgrooming.com.au. – The team at Your Grooming

★★★★★ "Puppy class made such a difference. Max actually comes when called now!"

That's wonderful to hear! Well done to you and Max for all the practice. – The team at Your Dog Training

Pricing

Reply plan

A$39 / month, 1 location

14-day free trial. Your first A$39 is charged after 14 days. Cancel before then and you pay nothing.

Replies to every new Google review within 1 business day
Your unanswered older reviews cleared during the free trial
You choose which replies to approve first
Monthly email report

Reply + Reminders Coming soon

A$49 / month

Everything in the Reply plan
Next-groom reminder emails to past clients

No setup fee and no contract. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it. Prices are in AUD. GST doesn't apply because we're not registered for GST.

FAQ

Will the replies sound like me?

Yes. Tell us how you talk to owners and how you sign off, and we'll match it.

Do you write fake reviews or hide bad ones?

Never. The ACCC says businesses must not post fake or misleading reviews, and that leaving out or hiding genuine negative reviews can be as misleading as fake ones. We only reply to real reviews, we never write reviews, and we never filter, hide or try to remove genuine ones.

Will you argue with a bad review?

Never. We stay calm, say sorry where it fits, and invite the customer to contact you directly.

Do I need to get on a call?

No. Everything happens by email. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it.